Protected delivery verification

Protect your delivery

For additional security, we’ll send a verification code to your account email before you download protected screenplay files.

We’ll send a short-lived code to your verified account email.

Help

Common questions.

Quick answers for preview uploads, checkout, turnaround, and support. For account-specific issues, email support@intercut.pro with your job or project ID.

Preview

What does the free preview include?

Upload a screenplay and translate the first six pages at no charge. The preview shows formatting fidelity and translation quality before you purchase a full package.

Formats

Which file types are supported?

Upload Final Draft (.fdx) or Fountain (.fountain / .ftn) in the free preview and studio. PDF import is disabled by default. After purchase, exports can include FDX, Fountain, PDF, DOCX, and TXT depending on your package.

Arabic

How does Arabic translation look?

See an annotated RTL excerpt on the free preview landing, then run your own FDX or Fountain file through the 6-page preview with Arabic as the target language.

Turnaround

How long does a translation take?

Jobs run asynchronously in the background. Typical turnaround depends on script length. Short, Feature, and Series use the same AI pipeline. Progress updates appear in the Studio while the job runs.

Review

Do I need to review before sharing?

After your first completed paid job, use the Review tab, bilingual viewer, and optional delivery approval gate before circulating exports. The free preview is read-only and does not include the review workspace.

Billing

Is this a subscription?

No. Short, Feature, and Series are one-time purchases. Series includes six episode uses; extra episodes or another Series pack add capacity. Receipts are available through Stripe and your Account page.

Refunds

Can I get a refund?

Unused packages may be reviewed for a refund within 14 days if you have not started the paid translation job. Once processing starts, refund availability changes except where law requires otherwise or INTERCUT failed to deliver. Mandatory consumer rights remain unaffected. See the Terms.

Retention

How long are scripts kept?

Screenplay artifacts are automatically deleted or cryptographically shredded after 90 days unless you delete them earlier. Account purge is available from the Account page.

Ownership

Who owns the translation?

You keep your uploaded material. As between INTERCUT and you, you own the generated translation output to the extent permitted by law. INTERCUT keeps its software and platform. Details are in the Terms.

Confidentiality

Is my script confidential?

Yes, under the Terms. Ordinary customers do not need a separate NDA. INTERCUT may require an NDA for specific studio or enterprise accounts. INTERCUT uses OpenAI’s API and configures requests to minimize provider-side storage where supported. It does not claim that OpenAI retains nothing unless that has been separately verified.